Social Inbox preview

Documentation Index

Fetch the complete documentation index at: https://docs.daoco.org/llms.txt

Use this file to discover all available pages before exploring further.

The Social Inbox is a preview feature for reviewing social conversations from connected accounts.

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What Inbox helps you do

• Review incoming comments, mentions, direct messages, and replies when supported.
• Search across conversations.
• Filter by platform.
• Switch between Open, Resolved, and Archived views.
• Refresh connected account inbox metadata.
• Read conversation details.
• Reply when the platform message supports replies.
• Add internal notes for your team.
• Resolve or archive conversations.

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Open Inbox

Go to Inbox from the sidebar. The page opens with a conversation list and a detail panel. If no conversation is selected, choose one from the list to see the full thread, reply, or add a note.

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Search and filter

Use the toolbar to narrow the conversation list.

• Search: Search message body, sender name, or sender handle.
• Platform filter: Show conversations from one platform.
• Refresh: Refresh supported account inbox state.
• Status tabs: Move between Open, Resolved, and Archived conversations.

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Read a conversation

The detail panel shows:

• Sender name and handle.
• Platform icon.
• Status badge.
• Message body.
• Activity timeline.
• Replies and internal notes.
• Resolve and Archive actions.

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Reply or add a note

The composer has two modes.

• Reply: Sends or saves a reply when the platform message supports replies.
• Note: Adds an internal note for your team.

If a platform message cannot be replied to from Inbox yet, the Reply tab is disabled. Switch to Note to leave internal context.

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Platform support

Inbox support varies by platform and message type. Currently supported capability types include comments, mentions, direct messages, and replies where the connected platform allows them.

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Next steps